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Education Program Coordinator, Senior

About Duke University

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

About the Nicholas Institute for Energy, Environment & Sustainability

The Nicholas Institute for Environmental Policy Solutions has merged with the Duke University Energy Initiative to create a new organization: the Nicholas Institute for Energy, Environment & Sustainability. Working closely with Duke University schools and other units, the Nicholas Institute for Energy, Environment & Sustainability advances the university’s mission to build a more sustainable world by developing transformative educational experiences; galvanizing and conducting impactful research; and engaging with key decision makers at the global, national, state, and local levels.

Diversity, equity, and inclusion are core values of the Nicholas Institute. We believe that the educational environment is enhanced when diverse groups of people with diverse ideas come together to learn. Applicants with a demonstrated commitment to issues of diversity in higher education are particularly encouraged to apply.

The Education Program Coordinator, Senior provides program development for the Duke University Nicholas Institute. This position will work closely with the Faculty Director for Educational Programs and the Assistant Director for Student Experience on a variety of projects and maintains liaison with other programs, offices, and departments at Duke to coordinate the Nicholas Institute’s curricular and co-curricular educational offerings and objectives. The Senior Program Coordinator also works closely with the Program Coordinator role and the Career Specialist role in this pillar to interface with external organizations on experiential learning opportunities as appropriate to ensure cooperative efforts are enhanced and available resources are utilized.

Duties and Responsibilities

Curricular (30%)

  • Make operational and programmatic decisions that have a significant impact on the successful achievement of program strategies and objectives; develop, coordinate and advise staff regarding program policies and procedures.
  • Serve on university, school, and department academic programming committees, advise on course scheduling, curriculum offering changes, additions, and gather and present information as needed. Also, monitor and manage course course creation, and cross listing within the ENERGY and ENRGYEGR designations, and track participation in courses and programs.
  • Collaborate with university administrators, faculty, and staff to plan, coordinate, promote, and administer course offerings.
  • Strategize on appropriate curricular support and expansion across all educational programs, including Bass Connections in Energy and the Environment.Promote and support collaborative energy/environment/sustainability education activities across the University and develop and maintain working relationships with faculty, department chairs, and administrators throughout the university to increase and improve the internal engagement of the Nicholas Institute.
  • Plan, coordinate and administer activities of assigned programs to include developing and implementing procedures, processes, services and systems; train employees in proper methods and procedures and ensure correctness of work.
  • Serve as DUSA and DGSA for the ENERGY and course designation.

Co-Curricular (30%)

  • Maintain liaison with other programs, offices and departments at Duke to coordinate program business and to accomplish program objectives; interface with external organizations as appropriate to ensure cooperative efforts are enhanced and available resources are utilized. Develop educational programs; engage students and faculty in high quality, interdisciplinary learning.
  • Work closely with the Director of Communications on program promotions (web, email, poster, etc.) to effectively communicate to students, interested faculty, staff, and the public regarding events, meetings, courses, and updates.
  • Budget for, and coordinate public events and other related programs; develop and coordinate new ideas and concepts for program themes, materials and resources to supplement, expand or replace existing program components.
  • Develop and oversee energy/environment/sustainability-related programming.
  • Work with the Assistant Director for Student Experience to ensure that students have access to training and mentoring needed to develop and complete consulting practicum, masters’ projects, internships, research projects, and other experiential learning opportunities.
  • Develop and supervise student community gatherings and activities for the Energy and Environment Certificate, the Energy Engineering Minor, and Bass Connections in Energy and Environment.
  • Supervise the Staff Assistant along with any paid or volunteer student assistants and interns, as needed.

Bass Connections (20%)

Bass Connections bridges the classroom and the world beyond the university, giving students from all of Duke’s schools a chance to tackle complex societal problems alongside our superb faculty. We support research teams that draw on perspectives and methods from multiple disciplines, as well as robust engagement with communities, stakeholders and decision-makers.

  • Theme administrator for Bass Connections supporting programs and the projects
  • Prepare and implement training and support programs for students and faculty participating in Bass Connections Energy and Environment projects.
  • Initiate and manage the review of Bass Connections in Energy and Environment proposals; gathering additional information from faculty.
  • Create and coordinate the process of student selection onto teams in conjunction with Bass Connections staff in the Provost’s Office
  • Oversee the Bass Connections in Energy and the Environment annual RFP and review process with assistance from the Theme Leader for Energy and Environment.
  • Manage all program logistics, including notification of award (or non-award) status to all faculty applicants, notification of selection (or non-selection) to all students, notification of budget amounts and procedures, coordination of MOUs for all selected projects.

Assessment (20%)

Review and use of information concerning educational programs to improve student learning

  • Present relevant evaluation data for the Faculty Director of Educational Programs, the Assistant Director for Student Experience, NI Program Directors, and Nicholas Institute staff.
  • Work with administrative staff of schools across campus that provide energy/environment/sustainability education programming and the Assessment and Registrar’s Office to gather data on course quality and instructor performance in all relevant courses. 
  • Work with the Assistant Director for Student Experience to develop improvement plans, when required.
  • Provide statistical reports related to recruiting for Master's and PhD students.
  • Use multiple research methods to collect data on educational needs and competencies identified by the faculty, alumni, and industry recommendations and prepare proposals to improve, refine and expand energy/environment/sustainability curricula.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Minimum Qualifications


Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor’s degree program. Preferred qualifications include a Master’s degree and four years’ experience in a college or university setting.


Work generally requires three years of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.

Preferred Experience

  • At least 1 year of experience in database administration.
  • Has ability to build constructive and successful relationships with employers, students, alumni, faculty, staff, and other constituents.
  • Has ability to balance creative and analytic decision making to implement effective marketing strategies.
  • Possesses sound judgment, team management, excellent written and oral communication and interpersonal skills.
  • Has ability to speak persuasively in small and large groups.
  • Possesses knowledge of and experience with social media as a method of connecting with employers and students.
  • Skills evaluating program performance, summarizing findings, communicating results, and forming an action plan
  • Ability to implement marketing strategies across a variety of online channels.
  • Has ability to solve problems and make decisions in a timely and effective manner, using technology where appropriate.
  • Has skills in assessment, evaluation, and data analysis.
  • Ability to provide guidance and direction to subordinates, including setting standards and monitoring performance
  • Must be proficient in using fundamental computer programs such as Microsoft Excel, Word, PowerPoint, and Outlook. Experience with creative software for editing and design is desirable.

To Apply

Apply via Duke HR where the position (Requisition #228989) is listed by the title “Senior Program Coordinator." This role is classified by Duke HR as a level 11 position.

External applicants:

Internal applicants (search requisition #228989):

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.